Where Every Number on This Site Comes From
We do not publish estimates or guesses. Every tariff, FPA figure, and helpline number is cross-checked against these official primary sources before publication.
NEPRA — National Electric Power Regulatory Authority
Tariff determinations, FPA approvals, consumer protection rules, public hearings, and formal notifications. Every slab rate and surcharge figure on this site traces back to an official NEPRA document.
CPPA-G — Central Power Purchasing Agency (Guaranteed)
Monthly fuel cost filings and purchase price data that feed into the Fuel Price Adjustment (FPA) calculations visible on every electricity bill.
PITC — Power Information Technology Company
The live billing platform at bill.pitc.com.pk that every DISCO uses. Our bill checker connects to this same system — we never reconstruct or estimate bill amounts independently.
DISCO Official Channels — All 11 Distribution Companies
Official DISCO websites, press notifications, and published tariff schedules. Helpline numbers and office addresses are verified against each DISCO's current official channels.
Citizen Portal / PMDU — Pakistan Citizen Portal
Government's formal complaint escalation route. Referenced in our guides as the recommended path when DISCO-level complaints remain unresolved.
How Often We Update — Content Review Cadence
Tariff & FPA numbers
Whenever NEPRA issues a tariff determination or revises the FPA formula, all affected pages are reviewed within 5 business days.
DISCO helplines & portals
Helpline numbers, WhatsApp complaint channels, and official portal links are verified monthly. Broken links are flagged within 48 hours of detection.
Guides & explainers
All educational content is reviewed for accuracy every 90 days. Pages with material changes receive an updated publication date visible at the top.
Bill checker & tool
The bill lookup tool is tested against live PITC responses on every code deployment to verify the integration is returning current data.
Who We Are — and Who We Are Not Affiliated With
The bill checker forwards your reference number to the official PITC portal — we do not reconstruct, cache, or modify bill amounts. Every figure you see in the duplicate bill comes directly from the government billing system. We cannot change meter readings, restore service, or act on your behalf with a DISCO.
Corrections Policy — How to Report an Error
Submit via Contact Page
If you believe any tariff number, helpline, office address, or factual claim on this site is out of date or incorrect, use the contact page to report it. Include the page URL and the specific claim you believe is wrong.
We Review Within 2 Business Days
We cross-check all corrections against the primary source cited above. If the report is valid, we update the page within 2 business days of verification.
Corrections Are Acknowledged
Significant corrections are noted in the article itself with a dated update note — not silently edited. Minor formatting or link fixes are made without a notice. We do not revise publication dates for non-substantive changes.