PTCL — Pakistan's Largest Fixed-Line Telecom Provider
Pakistan's leading fixed-line broadband and landline provider with millions of subscribers. Use your 10-digit landline number or account ID to check your bill.
Check PTCL Bill →More providers (Nayatel, Stormfiber, Wateen) will be added as their public bill APIs become available. Mobile telecom bills (Jazz, Telenor, Zong, Ufone) are managed through each carrier's self-care app.
What Every PTCL Bill Contains — Line by Line
Broadband Plan Charge
Your monthly plan subscription fee — varies by speed tier (8 Mbps, 16 Mbps, 25 Mbps, etc.). This is the largest line item on most PTCL broadband bills.
Line Rent
Monthly charge for maintaining the physical phone line. Applies to landline customers and some DSL packages where the line is bundled separately.
FED + Withholding Tax
Federal Excise Duty (FED) at 19.5% and withholding tax are statutory levies applied on telecom services. Non-filers pay a higher withholding tax rate.
Arrears
Any unpaid amounts from previous months carry over. PTCL may suspend service after two consecutive missed payments — always settle before the due date shown on the bill.
PTCL Internet Bill — Common Questions
How do I check my PTCL bill online?
Visit the PTCL bill checker on this site and enter your 10-digit PTCL landline number or account ID. Your official bill — including plan charges, FED, withholding tax, and due date — loads directly from PTCL's e-portal.
What is included in a PTCL broadband bill?
A PTCL bill includes: monthly broadband plan charge, line rent (for landline), Federal Excise Duty (FED) at 19.5%, withholding tax, and any arrears from previous months. Enterprise and commercial accounts may have additional charges.
Can I pay my PTCL bill online?
Yes. PTCL bills can be paid via JazzCash, Easypaisa, bank mobile apps, 1Link-connected ATMs, and the PTCL self-care portal. You need your account number and the exact amount from the bill.
What if my PTCL broadband is slow but the bill is charged in full?
Speed and service quality complaints are separate from billing. File a service quality complaint with PTCL at 1218 or via the PTCL self-care app. For billing errors, contact PTCL customer support with your account number and the specific charge you dispute.